Course description
This course, Effective Human Resource Administration, will provide you with a full understanding of the human resources skills that are used in human resources jobs across several industries. You will learn the fundamentals of motivation when working with overseeing, and helping employees. You will be able to explain both individual behavior and group behavior and use it to better understand the workforce. You will also learn about technology and people at work.
This course then explains methods for productivity and quality improvement in a business. You will learn about job redesign and job enrichment for adaptability in an every changing marketplace. You will also learn about the fundamentals of leadership.The course covers developing, appraising, and rewarding employees as well.
This course then starts to wrap up managing conflict and change. You will finish the course by learning about human relations in global business and understanding cultures of foreign countries for the purpose of human resources. By taking this course you will learn effective human resource skills for a human resources job at any type of company. So why wait? Start learning today.
Upcoming start dates
Training content
Effective Human Resource Administration Overview
Description: In this module, Effective Human Resource Administration Overview, students will be provided and introduction to Human Resources and be given an overview of the course. This basic overview will touch on The individual worker the group, the environment in which the work is performed and the leader responsible to ensure proper performance.
- Topic A - Effective HR Administration - Overview
- Assessment: Effective Human Resource Administration Overview - Assessment
Fundamentals of Motivation
Description: In this module, Fundamentals of Motivation, students will learn about motivation. The course will go over two-way communication. It will also teach Bob Nelson’s six dimensions to creating a motivating environment. Student's will also learn about The Need Hierarchy. The topic will also demonstration the The Two-Factor Theory.
- Topic A - Motivation - What is it?
- Topic B - The Need Hierarchy
- Topic C - The Two-Factor Theory
- Topic D - The Practical Side of Rewards
- Assessment: Fundamentals of Motivation - Assessment
Individual Behaviour
Description: In this module, Individual Behaviour, students will learn about the behaviour of individual employees in a company. This module will provide a break down into understanding the options, values, and goals of an individual employee to better understand them an work with them to achieve the greater goals of the company.
- Topic A - Opinions Really Count
- Topic B - The Individual
- Topic C - Interpersonal Behaviour
- Assessment: Individual Behaviour - Assessment
Group Behaviour
Description: In this module, Group Behaviour, students will learn about understanding the behaviour of a group of employees and how to form effective and productive groups. The module begins with defining a group. Students will then learning about the stages of group development. It will then break down characteristics of groups, intragroup behavior, and intergroup behavior.
- Topic A - Definition of a Group
- Topic B - Stages of Group Development
- Topic C - Intragroup Behaviour
- Topic D - Intergroup Behaviour
- Topic E - Team Building
- Assessment: Group Behaviour - Assessment
Informal Organization
Description: In this module, Informal Organization, students will learn about the nature of informal organization. The module will touch on interpersonal relations. The module will also compare informal leadership vs formal leader. It will also compare organization goals vs. individual or group goals. Students will also learn about Yukika Awazu’s Five Roles Played by Members of theNetworks.
- Topic A - Nature of Informal Organization
- Topic B - Benefits of Informal Organization
- Assessment: Informal Organization - Assessment
Technology and People at Work
Description: In this module, Technology and People at Work, students will learn about the evolution of technology at work. The module will then touch on research and development. Students will also learn about postindustrial society and how it effects them in the modern workplace. It will also cover the important HR subject of workplace violence.
- Topic A - The Evolution
- Topic B - Workplace Violence
- Topic C - Stressed Employees
- Assessment: Technology and People at Work - Assessment
Productivity and Quality Improvement
Description: In this module, Productivity and Quality Improvement, students will learn about improving productivity and quality in the workplace. The module discusses quality challenges such as absenteeism or presenteeism. Students will learn about total quality management. They will also learn about participative approaches.
- Topic A - Quality Challenges
- Topic B - Management
- Topic C - Participative Approaches
- Assessment: Productivity and Quality Improvement - Assessment
Job Redesign and Job Enrichment
Description: In this module, Job Redesign and Job Enrichment, students will learn about nature of job redesign. Students will also be introduced to the motivating potential score. They will also learn job enrichment principles. The module will also go over some of the challenges in job design, such as, new workplace designs, and use of telework.
- Topic A - Work in America
- Topic B - Job Enrichment Principles
- Topic C - Challenges in Job Design
- Assessment: Job Redesign and Job Enrichment - Assessment
Fundamentals of Leadership
Description: In this module, Fundamentals of Leadership, students will learn about the nature of leadership. The module will go over employee assumptions as it relates to leadership. Students will also learn about the different type of leadership behavior, including authoritarian, paternalistic, participative and laissez-faire.
- Topic A - Nature of Leadership
- Topic B - Common Behaviours
- Topic C - Contingency Leadership
- Topic D - The Next Decade
- Topic E - Internal Leaders
- Assessment: Fundamentals of Leadership - Assessment
Developing, Appraising and Rewarding Employees
Description: In this module, Developing, Appraising and Rewarding Employees, students will learn about employee development. It will go over the process of employee development, from recruiting to screening and selecting, to orientation, training, and appraising. Students will also learn about the performance appraisal process.
- Topic A - Employee Development
- Topic B - Performance Appraisal
- Topic C - Appraisal Problems
- Assessment: Developing, Appraising and Rewarding Employees - Assessment
Communicating for Effectiveness
Description: In this module, Communicating for Effectiveness, students will learn about effective workplace communication. The module will provide examples of technology’s impact on workplace communication, and the types of technology used. Students will also learn about the five elements of the communication process.
- Topic A - Technology's Impact
- Topic B - The Process
- Topic C - Effective Communications
- Assessment: Communicating for Effectiveness - Assessment
Managing Conflict
Description: In this module, Managing Conflict, students will learn about the nature of conflict. Students will learn about types of conflict like institutionalized conflict and emergent conflict. The module also provides tools and tips for conflict management, such as general counseling, and reorientation. Students will also learn about dealing with employee drug abuse.
- Topic A - Nature of Conflict
- Topic B - Nature of Change
- Topic C - Participation and Communication
- Assessment: Managing Conflict - Assessment
Human Relations in Global Business
Description: In this module, Human Relations in Global Business, students will learn about Multinational Enterprise. The module will go into detail about International Culture and teach students about Geert Hofstede’s Four Cultural Dimensions. It will also cover the impact at work that culture has. The module will also touch on outsourcing.
- Topic A - Multinational Enterprise
- Topic B - Integrating the Dimensions
- Assessment: Human Relations in Global Business - Assessment
Course assessment
- Assessment: Effect Human Resource Administration - Final Assessment
Certification / Credits
Having completed this course, you will be able to:
- Identify how to solve conflicts and manage changes
- Outline job redesign and job enrichment
- Evaluate individual and group behavior amongst employees
- Explain the fundamentals of motivation
- Summarize human relations in global business
Quick stats about Alison?
Providing Free Online Learning since 2007
Over 45 Million Learners across 193 Countries have studied with us
Over 5 Million people use the Alison Learning App, where you can study anywhere and anytime
Contact this provider
Alison Free Learning
Alison is the world’s largest free online empowerment platform for education and skills training, offering thousands of CPD-accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone,...