Course description
Cleaning is not limited to simple mopping and dusting: it is a vast field offering several areas for specialisation. This diploma course explains how to find your niche in the cleaning industry that suits your expertise and resources. We outline various cleaning tasks required in domestic or business settings and go over the equipment and techniques required to safely perform them. We compare the different equipment and methods used in domestic and commercial cleaning. Kitchens are challenging and may harbour pathogens so we explain how to safely clean different areas and appliances used in both domestic and commercial kitchens. We then demonstrate how to set up a cleaning routine for bathrooms and toilets and which tools and chemicals you should use.
Hospitals require attention to tiny details during cleaning because of the danger of exposure to germs. This diploma course covers the cleaning and safety requirements for hospitals and provides tips for cleaning their wards, toilets and corridors. We examine specialised equipment and cleaning practices for such demanding tasks, which include pressure washing, machine sweeping and green cleaning. Working in the cleaning sector poses risks of work-related injuries and accidents no matter how carefully you perform your work. We lay out the common hazards present in workplaces and explain how to report and categorise work-related accidents before detailing the precautionary measures needed to avoid them.
The idea of starting your own business is both exciting and challenging because of its responsibilities, financial constraints and potential for profit. We lay out the pros and cons of launching a cleaning service. Our final section explains how to start a cleaning business and explores the dynamics of marketing, insurance, taxes and more. This diploma course is designed for those who want to enter the professional cleaning industry but also benefits anyone who wants to improve their cleaning skills. Cleaners are in high demand across every industry and this course trains you to take advantage of domestic and commercial work opportunities. Sign up to sharpen your cleaning skills or start your own business in the United Kingdom with a British Cleaning Certification Award.
Upcoming start dates
Training content
Cleaning Job and Equipment
Description: This module will introduce you to the cleaning industry, its career prospects and potential earnings. Learners will gain knowledge of different types of cleaning jobs on domestic and commercial levels. You will learn about various cleaning equipment and their usage as well as how to properly handle cleaning chemicals.
- Learning Outcomes
- Finding Your Career: A Job in the Cleaning Corps
- The Different Types of Cleaning Jobs
- Cleaning Equipment
- Chemical Safety and Competence
- Lesson Summary
Cleaning Job Conduct
Description: This module will introduce you to the work timings, conditions and potential earnings in the cleaning sector. Learners will be taught how to manage clients and effectively communicate with them in homes and commercial settings. You will learn keyholding practices and the importance of following safety protocols at a client's home or workplace.
- Learning Outcomes
- About the Job
- Meeting Clients and Cleaners Behaviour
- Keyholding and Alarm Codes for Cleaners
- Lesson Summary
House and Commercial Kitchen Cleaning
Description: This module will introduce you to various places to clean inside a house and the cleaning products and clothing necessary for your work. Learners will be shown how to clean the kitchen appliances and maintain cleanliness in commercial kitchens. You will learn how to clean toilets and bathrooms and the necessity of using color-coded cloths to clean.
- Learning Outcomes
- House Cleaning
- Cleaning Products and Clothing
- Food Kitchen Cleaning
- Commercial Kitchen Cleaning
- Bathrooms and Toilets Cleaning
- Lesson Summary
Commercial Cleaning
Description: This module will teach you how to identify and clean specific areas in hospitals using the appropriate techniques. Learners will be taught how to use the right industrial equipment to clean a workplace as well as how to use steam cleaning and pressure washing for cleaning work.
- Learning Outcomes
- Hospital/Medical Practice Cleaning
- Office Cleaning
- Industrial Cleaning Equipment
- Green and Steam Cleaning
- Pressure Washing and Machine Sweeping
- Lesson Summary
More Cleaning Operating Procedures
Description: This module will explain the importance of cleaning reporting procedures. You will learn about outdoor cleaning, its health and safety standards. Learners will gain knowledge of identifying non-routine waste and how to deal with it properly. You also learn about ironing services and why they are often the preferred job in the cleaning industry.
- Learning Outcomes
- Reporting Procedures
- Cleaning External Surfaces and Areas
- Dealing with Non-routine Waste
- Running an Ironing Service
- Lesson Summary
Cleaning Business Startup
Description: This module will walk you through the process of starting your own cleaning business and the important factors to consider. You will learn how to promote your business using the internet and other means, hire staff and use your employees to expand your business. Upon that, you will be taught communication skills and business insurance.
- Learning Outcomes
- Starting Your Own Cleaning Business
- Marketing a Cleaning Business
- Taking on Staff
- Communication Skills and Dealing with Customer Complaints
- Business Insurance, Equipment and Tax
- Lesson Summary
Course assessment
- Assessment: British Cleaning Certification Award (BCCA) - Course assessment
Certification / Credits
By the end of this course, you will be able to:
- Compare commercial and domestic cleaning
- List the equipment needed for domestic and commercial cleaning work
- Estimate the possible income of a cleaner
- Explain the requirements for professional cleaning
- Outline equipment required to professionally clean a toilet and bathroom
- Discuss important health and safety considerations for cleaners
- Classify various types of work-related accidents and diseases
- Contrast various types of waste and waste containers
- Lay out the pros and cons of starting your own cleaning business
- Describe appropriate professional communication skills
- Explain the requirements of the British Cleaning Certification Award (BCCA)
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