Sensitivity, Diversity & Respectful Communication Skills

Enhancing Sensitivity & Respectful Communication in the Workplace

Offended people's perception is their reality! We address people's words, tone, actions & behaviors that others may find offensive. We improve how we come across to others.

Our common-sensed sensitivity & harassment prevention training approach is different from other training providers. Instead of delivering what is really just a legally-focused discrimination prevention course and labeling it sensitivity training, we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.

We believe the vast majority of people don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; someone gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your learners to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their employees, their managers or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how it was said. In our training, learners build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.

If our common-sensed sensitivity training approach appeals to you, please contact us for more information and pricing, thank you.

• Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
• Increase understanding and build stronger work relationships
• Create a foundation for increased understanding and respect
• Provide a more comfortable working climate and improve productivity
• Communicate more effectively and professionally
• Reduce misunderstandings and misrepresentations
• Reduce exposure to legal claims
• Handle cultural, religious, and other differences more comfortably
• Increase people's understanding of their responsibilities and behavior expectations