Course description
Giving Effective Feedback
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This one-day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Objectives
This workshop will teach participants learn how to:
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
Upcoming start dates
Training content
Definitions
To start, participants will learn some key terms about feedback. They will also explore some situations where different kinds of feedback would be needed.
Speaking Clearly
When providing feedback, you want to make sure that people are hearing what it is that you are saying. This session will help participants make sure that the language that they use is descriptive and clear. Techniques on staying neutral will also be discussed.
Communication Strategies
This session will help participants improve communication skills that are essential to giving good feedback, including questioning techniques, probing tools, and ways to manage their non-verbal messages.
Characteristics of Effective Feedback
Next, participants will learn about the six characteristics of effective feedback. We will also share a framework for formal and informal feedback discussions. Participants will then apply their new skills to a case study and to examples from their own lives.
Receiving Feedback Graciously
Sometimes giving feedback is easier than receiving it! This session will give participants some ways to receive feedback in a gracious manner.
Testing the Waters
The final session of this course will give participants some hands-on practice with giving and receiving feedback.
Course delivery details
This course can be offered in the following formats:
- On-site
- Online
- Webinar
Why choose Mainstream Corporate Training?
Serving Over 40 Business Verticals, across North America
98.8% Client Satisfaction, 99% citing they would refer our programs to others
ROI realized by clients as early as the first 3 months post training
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Mainstream Corporate Training -Engaging Interactive Professional Development
Mainstream is committed to providing quality training that is essential to successful professional and personal growth; our programs help learners maintain a competitive advantage through insightful and effective training topics. Information continues to change and develop our lives, therefore, our mission...
As a part of my job as a manager, I provide quarterly feedback reports to our employees. I always get the impression the employees dread or find these 'check-ins' to be a waste ...