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Not only is providing training services to promote learning and development within your organization appealing to your employees, it is also an essential factor in your organization’s future. Having staff that are well-trained, inspired to further their own skills and engaged in the development of the organization means both parties are getting the most out of the partnership and actively working together to see that business goals are achieved.

These Training Services courses will give you the knowledge and experience to provide your staff with the best learning and development opportunities. Use the ‘information request’ to get directly in touch with course providers.

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Displaying 1-50 of 294 results
Service Representative
Service Strategies
         
(3)
1 day
199 USD
Online
The online customer service training course from Service Strategies will combine teaching and interactivity to enable students to learn and...
Field Service Engineer
Service Strategies
         
(1)
2 days
399 USD
Online
This training course offers a self-directed, modular learning experience that is combined with facilitation tools that help field service managers reinforce...
Customer Service: The Basics (Free Customer Service Training)
The Training Bank
1 hour
0 USD
Online
This Customer Service: The Basics (Free Customer Service Training)  course is offered online by The Training Bank. This is a highly interactive online course...
Support Professional
Service Strategies
         
(3)
2 days
1,195 USD
United States of America
The blended learning option is an instructional model that combines the self-paced online training with tailored onsite or remote reinforcement....
Support Specialist
Service Strategies
2 days
1,395 USD
United States of America
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
Customer Service
TrainingToday
Flexible
599 USD
Online
It’s now more important than ever to create a positive service atmosphere supported by strong communication skills in order to...
Food Service
TrainingToday
Flexible
599 USD
Online
The Food Service Safety course, offered by Training Today, is an online program made up of four relevant training modules...
Customer Service Rep
360training.com
160 hours
1,695 USD
Online
Through this course, students will be able to learn all the essentials in customer management specific to office environment. The...
Attitudes for Service
Dale Carnegie Training
3 hours
299 USD
Online
This live online Attitudes for Service webinar, offered by Dale Carnegie, aims to provide students with the necessary skills to successfully communicate...
Outstanding Customer Service
Dale Carnegie Training
1 hour
99 USD
Online
This live online Outstanding Customer Service webinar, offered by Dale Carnegie, aims to equip students with the necessary skills to provide their customers with...
Service-Minded Emails
ODYSSEY.ONLINE
Access for 12 Months
19 USD
Online
This Service-Minded Emails  training course is designed to provide students with the knowledge and skills to enhance their email communication. With new social media...
Sales Training
TrainingToday
Flexible
834 USD
Online
The Sales Training course, offered by Training Today, is an online program made up of 12 relevant training modules on...
Critical Elements of Customer Service
Mainstream Corporate Training
2 days
Canada
Many companies promise to deliver an incredible customer experience. However, some are better at delivering than others. This 2-day training...
Professional Services Excellence
RTM Consulting, Inc
Varies
Worldwide
This onsite training course from RTM Consulting is designed to give high performing organizations a culture of on-going learning in...
Maximizing the Customer Experience
The Training Bank
         
(2)
6.5 hours
249 CAD
Online
This Maximizing the Customer Experience  training course is offered online by The Training Bank. This is a highly interactive online course designed to maximize the...
Managing Customer Service
Mainstream Corporate Training
1 day
Canada
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Equipment Edge - Field Service
Signature Worldwide
1 day
Worldwide
This is a unique training program that demonstrates the why and the how of providing excellent service at the customer's...
Customer Service Excellence: How to Deliver Exceptional Value to Today's Busy Customer
Business Training Works
Available in full-day and half-day formats
North America
This onsite corporate training course is information-packed and designed to help organizations or groups that want to help their employees...
Delivering World Class Customer Service
Proven Training Solutions
1 day
United States of America
Having a sales representative that has been trained and knows how to communicate with a customer is more likely to make...
The 3 C's of Customer Service
Caras Training
5 days
North America
Customers today want to be helped by friendly, intelligent people who solve their problems quickly and fairly. They care about the whole...
Delivering Seamless Internal Customer Service
Proven Training Solutions
1 day
United States of America
The Delivering Seamless Internal Customer Service course is designed to help participants develop the skills and knowledge needed to work...
Customers Forever: Delivering Exceptional Customer Service
The Training Bank
2 days
North America
This Customers Forever: Delivering Exceptional Customer Service  training course is offered onsite to your company by The Training Bank. This is a...
Leadership & Customer Service
Aspire
2 day leadership retreat & 6- 1/2 day customer service sessions
40,000 USD
United States of America
This uniquely paired program provides foundational service skills training along with aligned leadership team development to sustain that level of...
Critical Service and Sales™ Skills
Janek Performance Group
Flexible
United States of America
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Virtual Classroom Instructional Design Services
InSync Training
Tailored
North America
The professionals at InSync Training are experts in instructional design for the virtual classroom. One of their core services, InSync...
Service Edge
Signature Worldwide
1 day
Worldwide
This hotel employee training will show staff how to help customers, act on guest requests and handle challenging situations. Participants learn...
Professional Services Professional: Commercial Rainmaker
Learning Tree International
3 days
2,650 USD
Multiple (2)
You Will Learn How To Prepare for and pass the PS Professional Rainmaker certification exam Accurately assess the customer needs...
Professional Services Professional: Operational Catalyst
Learning Tree International
3 days
2,650 USD
Multiple (2)
You Will Learn How To Prepare for and pass the PS Professional Catalyst certification exam Determine the five elements of...
Improving Customer Satisfaction
ASQ - American Society for Quality
2 days
899 USD
Denver
This course is focused on meeting your customers’ needs and equips participants with the tools and techniques needed to improve...
Professional Services Professional: Personal Athlete
Learning Tree International
3 days
2,650 USD
Multiple (3)
You Will Learn How To Prepare for and pass the PS Professional Athlete Certification exam Recognize the essentials of engagement...
Professional Services Professional: Technical Authority
Learning Tree International
2 days
1,950 USD
Multiple (2)
You Will Learn How To Prepare for and pass the PS Professional Authority Certification exam Understand the six distinct categories...
Blend Customer Service + Selling
Caras Training
3 days
North America
Having your customer service reps sell to customers can add value for everyone involved, however, customer service reps are usually not...
Virtual Classroom Instructional Facilitation Services
InSync Training
Tailored
North America
As one of its core services, InSync Training offers companies experienced facilitators who are able to capture the total engagement...
eLearning Design Services
InSync Training
Tailored
North America
Does your company’s professional development strategy include blended learning? By offering employees an interactive eLearning component to their studies, you...
Professional Services Professional: Business Executive
Learning Tree International
3 days
2,650 USD
Multiple (2)
You Will Learn How To Prepare for and pass the PS Professional Executive certification exam Enhance your knowledge of what...
Customer Focus for the Back Office
The Training Bank
1 and 2 day formats
North America
This Customer Focus for the Back Office  training course is offered onsite to your company by The Training Bank. This is a...
Hospitality Professional Course (HPC)
American Hospitality Academy
16 hours
250 USD
Online
The Hospitality Professional Course (HPC) is designed to help students who are studying or currently working in the hospitality industry...
Casino Edge
Signature Worldwide
1 day
Worldwide
The Casino Edge customer service training program is designed to inspire your employees to deliver a better level of service...
Support Manager
Service Strategies
         
(6)
5 days
3,600 USD
Multiple (5)
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
1 day
Canada
This one-day course will help participants to get introduced to the different facets of Customer Relationship Management (CRM). The course...
PMP Certification Exam Prep
Velociteach Project Management
3 days
Nationwide
Do you have a number of employees needing training? Velociteach specializes in private group training– both onsite face-to-face and virtually...
EXIN ITIL Foundations
TrainACE
3 days
1,795 USD
Multiple (3)
ITIL Service Management Foundations v3 is an introductory level course that will prepare students to take the ITIL Foundations exam...
GenClash e-Learning
BridgeWorks
0.7 hours
199 USD
Online
There is nothing standard about this e-learning course. When developing this course, BridgeWorks set out to course that was fun,...
How to Cold Call and Build New Customers
Dale Carnegie Training
3 hours
299 USD
Online
This live online How to Cold Call and Build New Customers webinar, offered by Dale Carnegie, aims to provide students with the...
Hospitality Supervisor Course (HSC)
American Hospitality Academy
16 hours
250 USD
Online
The supervisor is the key to the success of any organization because they act as the “main link” between the...
Microsoft MCSA
TrainACE
         
(1)
15 days
4,495 USD
Multiple (2)
Microsoft Certified Solutions Associate (MCSA) is Microsoft’s introductory level certification for IT professionals who work with Microsoft products. In order...
Support Supervisor
Service Strategies
3 days
1,995 USD
Multiple (3)
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
ITIL® Practitioner
PassionIT Group, Inc.
3 days
1,799 USD
Online
ITIL® Practitioner is also available via a 30 day eLearning package ($40). The eLearning package is a flexible self-paced study...
ITIL Lifecycle - Service Strategy
ITSM Academy
3 days
1,995 USD
Online
Training is conducted in a live, online training environment with the instructor and other classmates. Activity, participation, engagement, games, and...
Problem Solving Workshop
Service Strategies
         
(3)
2 days
1,395 USD
United States of America
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
  • = Has a video
  • = Available in Spanish
Displaying 1-50 of 294 results
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Training services - building an engaged working environment

An ideal working environment is one where the employees are passionate about the organization and engaged with its growth and achievement of business objectives. Through Training Services courses, you learn how providing your staff with training and development opportunities shows them that, as an organization, you value their employment and are actively invested in the development of their career. In response, employees invest in not only their own career but in the organization as well. They feel appreciated and respected and in turn want to engage and contribute to the workforce. This contributes to lowering stress levels and raising productivity and morale, promoting a healthy, positive, connected work environment.

Develop effective training programs for your staff

Training Services courses offer valuable opportunities for those involved in employee training and retention to learn how to build effective programs to promote learning and development within the workplace. Through Training Services courses, you can develop the expertise of a competent training manager and ultimately provide opportunities to your staff that will directly contribute to business performance and workplace environment.

One important aspect covered in many of the Training Services courses is the idea of getting employees buying in to their own development and results. This can be achieved through team and self-assessment, empowering your staff to take a look at their own performance and set out goals that relate both to their own development and that of the organization.

The virtual classroom – utilizing technology in training

Technology has become a core foundation of any modern business. Learning how technology can be utilized in the training services within your organization is an effective and essential skill for Human Resource Managers, Training Managers and anyone else involved in this area. Technology can not only be applied within the workplace for in-house training services, but can also be employed in external situations such as online learning and webinars. Take a look at the Training Services courses listed above for training in how best to apply technology into your organization’s learning and development plan.

Who could benefit from taking Training Services courses?

Training Services courses are generally aimed at those directly involved in the recruitment, training, development and retention of staff. These roles may include (but are not limited to):

  • Human Resource Managers
  • Training Managers
  • Career Coaches
  • Teachers
  • Workplace Mentors
  • Project Managers

Training Services courses can also be taken by anyone interested in this field who are looking to develop their skills in people and training management.