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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
Value Engineering
Wronski Associates
Companies around the world are seeking to provide value to their customers. That value is embedded in either the product...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Virtual Leaders Learning Journey
Corporate Education Group
Hybrid work is here to stay. Across the globe, organizations of all sizes are exploring how best to approach it...
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Corporate / Group Training
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Multiple (2)
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Blended, Virtual Classroom, On-site
Virtual Leadership Learning Journey
Corporate Education Group
Wherever your organization is on its journey toward embracing hybrid work, there are new skill sets that need to be...
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Corporate / Group Training
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Multiple (3)
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Classroom, Virtual Classroom, Blended
Virtual Teams for Success (Corporate)
Building Blocks Learning Network
This course is designed for managers and team members working in a virtual environment. Whether the team is virtual, or...
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Corporate / Group Training
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3 days
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North America
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On-site
Virtual Teams: Essential Skills for Managing Virtual Teams
Wronski Associates
In proximity studies conducted at MIT, Professor Tom Allen has observed that “people are not likely to collaborate if they...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Winning at Trade Shows™
Janek Performance Group
Trade show attendees often contend with busy schedules and a myriad of distractions. They actively seek engaging experiences that not...
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Write for Results
Exec Comm
You rush to your desk after back-to-back meetings and quickly churn out several important emails and a time-sensitive report. Document...
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Corporate / Group Training
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0.5 days
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United States of America
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On-site
Writing for Results: Advanced Techniques (Corporate)
Building Blocks Learning Network
This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing for Success: The Fundamentals (Corporate)
Building Blocks Learning Network
This two-day workshop will build your confidence to prepare written documents. It will provide you with techniques to improve the...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing for the Web (Corporate)
Building Blocks Learning Network
Are you or your organization facing large volumes of information that need to be disseminated on the web? To add...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing Strategic Briefing Notes (Corporate)
Building Blocks Learning Network
This workshop helps writers prepare a succinct document, with ideas logically presented and in an easy to-read format. You will...
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Corporate / Group Training
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1 day
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North America
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On-site
Presenting to Senior Leaders
Facilitation First Inc
Your audience, particularly a Senior Leadership audience, needs high-quality information on which to base business and project decisions. Or, your...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
Leadership Excellence Course and Executive Coaching
Academy Leadership
Take your leadership skills to the next level with this high-energy, high-impact program from Academy Leadership. The three-day course is...
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Professional Course
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3 days
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From 3,650 USD
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Multiple (15)
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Classroom, On-site
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Top 10 Course
Facilitating Brave DEI Conversations
Facilitation First Inc
In a year marked by crisis and uncertainty, everyday corporate life is at a crossroads, again. The choices companies make...
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Corporate / Group Training
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2.5 hours
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Multiple (2)
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Virtual Classroom, On-site
Facilitating Strategic Planning
Facilitation First Inc
Most successful organizations recognize how important strategic planning is for ensuring all resources are aligned towards a specific objective. Yet...
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Corporate / Group Training
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14 hours
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Multiple (2)
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Virtual Classroom, On-site
Facilitating Through Conflict & Challenging Meeting Behaviours
Facilitation First Inc
Ask meeting facilitators what they fear most when leading discussions and they’ll tell you – conflict management and having to...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
Harassment Prevention: Sensitivity & Respect as Core Values in the Workplace
Proven Training Solutions
Respectful Workplace Culture is 10 Times More Important than Pay in Retaining Employees - 2022 MIT Sloan School of Management...
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Corporate / Group Training
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3 hours
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Multiple (2)
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On-site, Webinar, Virtual Classroom
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