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Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Handling Difficult Situations
4.8
(13)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Certified Chart Coach
Chart Learning Solutions
Becoming a coach or consultant is a big step with great satisfaction when you see the impact you have on...
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Professional Course
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20 hours
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St. Paul
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Classroom
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Advanced level
Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Developing a Lunch and Learn Workshop *NEW*
BEVA Global Management Inc. / BEVA Learning Institute
Creating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic,...
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Corporate / Group Training
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6 hours
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From 599 CAD
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Online
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Virtual Classroom
Career Development Courses
4.7
(14)
Chart Learning Solutions
Almost every job is a dream job for someone, but how do you discover your dream job? Where do you...
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Professional Course
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Online
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Self-paced Online
Managing Difficult Conversations
Velocity Knowledge
In the workplace, a “difficult conversation” is anything you need to talk about but find it hard to talk about....
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Corporate / Group Training
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United States of America
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On-site
Solution Selling Program
Eagle's Flight
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
HR Business Partners: Enhancing Your Strategic Contributions (4 Weeks)
Society for Human Resource Management (SHRM)
In this highly interactive program, you will build skills that set you apart as a trusted HR business partner (HRBP)....
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Professional Course
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4 weeks
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From 1,665 USD
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Online
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Virtual Classroom
HR Business Partners: Enhancing Your Strategic Contributions (5 Weeks)
Society for Human Resource Management (SHRM)
In this highly interactive program, you will build skills that set you apart as a trusted HR business partner (HRBP)....
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Professional Course
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5 weeks
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From 1,665 USD
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Online
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Virtual Classroom
HR Business Partners: Enhancing Your Strategic Contributions
Society for Human Resource Management (SHRM)
In this highly interactive program, you will build skills that set you apart as a trusted HR business partner (HRBP)....
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Professional Course
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2 days
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From 1,665 USD
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Multiple (5)
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Virtual Classroom, Classroom
HR Transformation
McLean & Company
Train HR professionals to effectively communicate the importance of aligning the HR department with the organizational people strategy and effectively...
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Professional Course
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1 hour
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Online
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Self-paced Online
Creating a Center of HR Excellence
Enhance International Group
HR is confronted with the task of proving its worth to the organization. One proven method to achieve this goal...
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Professional Course
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1 hour
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From 125 USD
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Online
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Self-paced Online
The Fine Balance of Sourcing vs. Recruiting
Lorman Education Services
Is your company better off sourcing or recruiting? Learn how an understanding of the recruiting process can lead to a...
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Professional Course
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1.5 hours
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From 209 USD
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Online
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Self-paced Online
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Conflict Management For Contact Professionals - Train The Trainer
Vistelar, LLC
Become a certified instructor of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better...
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Professional Course
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4 days
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From 1,997 USD
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Milwaukee
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Classroom
The Future of Learning: Learn to Work with Heather McGowan and Chris Shipley (Free Webinar)
Duke Corporate Education
Traditional job frameworks are becoming obsolete. Our current work environment is demanding new and adaptive skill sets of workers as...
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Professional Course
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1 hour
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From 0 USD
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Online
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Webinar
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Intermediate level
Mastering Behavioral Interviewing
Master Connection Associates
Finding the right employee begins the customer service process. The selection of your employees is as critical as the training...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
- = Top 10 Course
- = Beginner level
- = Intermediate level
- = Advanced level
Displaying 1-20 of 20 results
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