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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Virtual Teams for Success (Corporate)
Building Blocks Learning Network
This course is designed for managers and team members working in a virtual environment. Whether the team is virtual, or...
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Corporate / Group Training
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3 days
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North America
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On-site
Winning at Trade Shows™
Janek Performance Group
Trade show attendees often contend with busy schedules and a myriad of distractions. They actively seek engaging experiences that not...
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Writing for Results: Advanced Techniques (Corporate)
Building Blocks Learning Network
This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing for Success: The Fundamentals (Corporate)
Building Blocks Learning Network
This two-day workshop will build your confidence to prepare written documents. It will provide you with techniques to improve the...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing for the Web (Corporate)
Building Blocks Learning Network
Are you or your organization facing large volumes of information that need to be disseminated on the web? To add...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
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Corporate / Group Training
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2 days
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North America
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On-site
Writing Strategic Briefing Notes (Corporate)
Building Blocks Learning Network
This workshop helps writers prepare a succinct document, with ideas logically presented and in an easy to-read format. You will...
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Corporate / Group Training
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1 day
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North America
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On-site
Advanced Workflow Solutions with SharePoint
Velocity Knowledge
Across the enterprise, teams use Microsoft SharePoint sites to collaborate on documents and share information. You want to build SharePoint...
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Corporate / Group Training
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2 days
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Multiple (3)
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Classroom, Virtual Classroom, On-site
Agile Project Management Fundamentals (Corporate)
4.9
(31)
Management and Strategy Institute
The MSI Agile Project Management Certification is a comprehensive assessment of your grasp of Agile Project Management essentials, the Scrum...
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Corporate / Group Training
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1 year
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United States of America
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On-site
AI Prompting Certification (Corporate)
5.0
(1)
Management and Strategy Institute
Artificial Intelligence (AI) is revolutionizing the way we interact with technology and the world around us. From chatbots that assist...
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Corporate / Group Training
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1 hour
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United States of America
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On-site
Air Conditioning and Refrigeration - On-site Training
TPC Training
Available in both virtual and in-person, instructor-led formats, the goal of this two-day Air Conditioning and Refrigeration course is to...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Baby Boomers Meet Gen Z: Bridgening the Generation Gap
Wronski Associates
The "sixty-something" reached out and shook the hand of the "twenty-something". They had just been assigned to partner on a...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Bambi Vs Godzilla: Dealing With Different, Diverse and Sometimes Difficult Behaviors
Wronski Associates
We all know that diversity can be a tremendous source of collective creativity and insight, but research also shows that...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Be Your Own Performance Manager
Velocity Knowledge
Here’s the deal: in almost every other facet of our lives, we take charge. For example, if you plan to...
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Corporate / Group Training
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United States of America
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On-site
Bear, Eagle, Buffalo, Mouse: Living in a World of Difference
Wronski Associates
Are you a Bear surrounded by a herd of Buffalo? Does your Eagle want to soar but is weighted down...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Boiler Operation, Maintenance and Safety - On-site Training
TPC Training
In most facilities, the boiler is the device with the most potential for disaster making boiler operation training a key...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Certificate of Personal Leadership & Effectiveness
4.3
(3)
Wronski Associates
The Certificate of Personal Leadership and Effectiveness as presented in the attached recap consists of thirty-five, ninety-minute sessions which if...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
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