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Certified Continuous Improvement Manager
4.8
(69)
Management and Strategy Institute
Continuous improvement, often called CI, is a dynamic and systematic approach to enhancing an organization's processes, products, and services. It...
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Professional Course
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1 year
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From 200 USD
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Online
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Self-paced Online
Certified Continuous Improvement Manager (Corporate)
4.8
(69)
Management and Strategy Institute
Continuous improvement, often called CI, is a dynamic and systematic approach to enhancing an organization's processes, products, and services. It...
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Corporate / Group Training
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1 year
-
United States of America
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On-site
Service Attitude
4.9
(8)
Chart Learning Solutions
According to a Stanford Research Institute study, success is 88% attitude and only 12% education. Maintaining a positive attitude is...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Building Rapport in Customer Service
4.9
(9)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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Professional Course
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5 hours
-
Online
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Self-paced Online
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Intermediate level
Handling Difficult Situations
4.8
(13)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Closing Sales
Chart Learning Solutions
Think about the difference between the words, “close” and “confirm.” If you close the sale, the mind thinks something has...
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Professional Course
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Online
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Self-paced Online
Questioning Techniques
5.0
(5)
Chart Learning Solutions
This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Customer Service Excellence Suite
4.9
(14)
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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Professional Course
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80 hours
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Online
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Self-paced Online
First Impressions in Customer Service
4.5
(2)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Problem Solving in Service
4.3
(3)
Chart Learning Solutions
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Scrum Master - Lean Champion Certification (Corporate)
4.8
(220)
Management and Strategy Institute
MSI embarked on a mission to create an entirely new project management certification, one that not only caters to the...
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Corporate / Group Training
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1 year
-
United States of America
-
On-site
Mindfulness for Resilience and Wellbeing
5.0
(1)
Building Blocks Learning Network
As employees are slowly returning to the office setting after a long period of absence and unprecedented change, we can...
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Professional Course
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1 day
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From 595 USD
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Multiple (2)
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Classroom, Virtual Classroom
ITIL® 4 Foundation
Velocity Knowledge
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with...
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Corporate / Group Training
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3 days
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Multiple (3)
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Classroom, Virtual Classroom, On-site
- = Top 10 Course
- = Intermediate level
Displaying 1-15 of 15 results
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