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Effective Customer Service Training for Business Success
Infopro Learning
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Corporate / Group Training
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Worldwide
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On-site
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
Agile Construction Fundamentals - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
With the rapid adoption of agile project management methods over the last twenty years, it was only a matter of...
The Virtual Facilitator Micro-Workshop Series - In House
Facilitation First Inc
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Corporate / Group Training
4.8
(5)
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Multiple (2)
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Virtual Classroom, On-site
Virtual meetings and training workshops are an absolute necessity for geographically dispersed teams who need to collaborate to drive projects,...
PMP Exam Prep - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
Procept has prepared candidates for the PMP® exam longer than any other provider in Canada. In fact, Procept taught the...
Introduction to Risk Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 160 USD
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Worldwide
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On-site
Project risk management is a collection of practices and techniques, used in almost every phase of a project, which aim...
Developing High Performance Teams
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
The one-day Developing High Performance Teams course is an instructor facilitated session that is designed to provide participants with the...
Active Listening - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Most people listen to respond instead of listening to understand. Do you have the tools and skills to listen well...
Baby Boomers Meet Gen Z: Bridgening the Generation Gap
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The "sixty-something" reached out and shook the hand of the "twenty-something". They had just been assigned to partner on a...
Manage Well Remotely: Creative Ways to Lead Your Team Through the Screen
RaderCo
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Corporate / Group Training
5.0
(26)
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Multiple (3)
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Classroom, Virtual Classroom, On-site
Worried about maintaining leadership and engagement in endless video calls with your virtual teams? Are folks lost, communicating across a...
Management Essentials
Exec Comm
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Corporate / Group Training
5.0
(2)
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United States of America
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On-site
As a people leader, you know that success is not simply about you or your accomplishments… your success comes from...
Making Persuasive Business Presentations
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Making Persuasive Business Presentations addresses the needs of every executive, manager and professional who has to make oral business presentations and...
Leading Change
Lighthouse Leadership
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Corporate / Group Training
5.0
(1)
-
From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
Crisis Communication Skills
Exec Comm
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Corporate / Group Training
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United States of America
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On-site
Your product is recalled. An accident happens on site. An employee commits a crime. All of these scenarios create a...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Managing the Media
Exec Comm
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Corporate / Group Training
4.5
(2)
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United States of America
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On-site
Tomorrow a business reporter is interviewing you about your firm’s new product. What should you say? What’s your key message?...
Conflict Management For Organizational Teams
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a practitioner of Vistelar’s conflict management methodologies with an emphasis on internal versus external (e.g., with customers) communications. Improve...
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
Meeting Power-Ups: Creative Ways to Make Meetings Matter
RaderCo
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Corporate / Group Training
5.0
(3)
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Multiple (3)
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Classroom, Virtual Classroom, On-site
Leave meetings wishing you could get that hour back? Struggle to stay focused and engaged , especially on all those...
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