19 Jan 2022

Using Coaching to Improve Performance

This is a guest article from APLS Group.

When should a manager or leader MANAGE and when should they COACH? What’s the difference? 

Managers are the experts– they present, sell, influence, problem solve and strategize. Coaches bring out the best in people through personalized teachings, expanding awareness to address the skills and qualities to ensure success and transform personal leadership skills that will link and align to organizational goals. Coaches listen with a third ear– to the words and the meanings behind the words.

What are the benefits of coaching?  

Sustainable behavioral change, improved performance and more engaged employees. Challenges?  Finding time to participate in coaching, follow up and encourage follow-through to sustain change. If an employee is not 100% engaged and committed to a coaching program, the coaching will not be successful.

Is there an optimal level of coaching frequency? 

This depends on the situation, typically once a week or twice a month at the beginning. A minimum of once a month meetings ensure long term, sustainable change. Most of our client engage in a 3-month contract and then renew for another three months.  The average time is 10 hours per month.

How can an organization better support coaching (rather than the managing) of teams? What kinds of tools and skills do organizations need to offer?

Organizations can support the coaching of teams (rather than just managing), by making coaching part of the organizational culture. In the 1990s coaching was strictly for Executive and D Suite Leaders. Today in the 21st century, coaching is established for everyone, and organizations that support it have the competitive advantage. To encourage a lasting culture of coaching, organizations can provide training in active listening skills, coaching skills, and time for employees and managers to be engaged in the coaching process.

How do (or does?) hybrid workplace arrangements contribute to the need for/ challenges of coaching? 

The hybrid workplace environment can facilitate one-on-one coaching via Zoom, Microsoft Teams, and other virtual communication programs.  The biggest challenge for coaches in hybrid situations is the ability to identify the initial need for coaching, and what specific behavioral issues or skills may need to be addressed through coaching.

Last updated: 19 Jan 2022

You might also be interested in:

Last updated: 1/21/2015


Findcourses.com brings you interviews with key thinkers in the professional training industry, to help keep you informed on hot topics, and enage with people who have taken training and seen real benefits. Below you can browse through our interviews, and read related articles to gain more insight. Findcourses.com caught up with a very recent Hyper Island graduate, to find out about the experience ...
Read more
Last updated: 11/22/2022

Professional Development: Everything You Need To Know

If you or your staff are in need of new work-related skills, it might be time to consider pursuing professional development training. It’s a great way to add qualifications to your resume or simply refresh yourself on some of the skills you learned previously. Whether you take classes online or at a seminar, there are many flexible alternatives for busy schedules.
Read more
Last updated: 10/29/2020

Top 5 Skills Volunteering Teaches You

Help out a good cause and develop your professional skills. Read about the real-world skills that you will learn from volunteering!

Read more
Last updated: 9/29/2020

Career Path Planning: Leveraging Your Online Learning to Reach Short- And Long-Term Goals

For most of us – all of us, arguably – adulthood sneaks up on us and ensnares us in its inherent ‘busyness.’ We fall quickly and unknowingly into its routines, schedules and expectations, often taking little or no time to stop and reevaluate our direction. It happens to the best of us.

Read more
Last updated: 6/16/2020

Case Study: Building a High Impact IT Leadership Development Program Leveraging Technology

Learn how the Innovative Leadership Institute designed a leadership development program for Ohio IT professionals for CIO forum in this case study that includes program components and outcomes.

Read more


Diversity, Equity, and Inclusion courses

See the list


Our newsletter
Leave your email and stay updated on professional training